2013 Best Practices Study

Analysis of Agencies with Revenues Between $1,250,000 and $2,500,000

Key Benchmarks Mgmt. Perspectives Profile Revenues Expenses Profitability Employee Overview Producer Info Service Staff Info Technology Insurance Carriers Appendix

Revenue from Top Insurance Carriers

Average

+25% Profit

+25% Growth

P&C Commission Income from Top Carrier Top P&C Carrier

$451,826

$517,367

$414,490

as % of Agency Net Revenue

25.1%

30.9%

24.6%

Top 3 P&C Carriers

$765,137

$831,351

$642,917

as % of Agency Net Revenue

42.7%

49.4%

38.2%

Top P&C Carrier —Breakdown By Line of Business

Average

+25% Profit

+25% Growth

Personal 40.0%

Personal 37.7%

Personal 34.3%

Mid/Large Commerical 29.8%

Mid/Large Commerical 36.5%

Mid/Large Commerical 24.0%

Small Commercial 25.8%

Small Commercial 36.0%

Small Commercial 37.0%

Top 3 P&C Carriers —Breakdown By Line of Business

Average

+25% Profit

+25% Growth

Personal 40.3%

Personal 38.3%

Personal 39.6%

Mid/Large Commerical 22.4%

Mid/Large Commerical 26.3%

Mid/Large Commerical 24.9%

Small Commercial 35.4%

Small Commercial 34.8%

Small Commercial 38.0%

2013 Best Practices Study

Average

+25% Profit

+25% Growth

L&H/F Commission Income from Top Carrier as % of Net Rev from Top L&H/F Carrier as % of Net Rev from Top 3 L&H/F Carriers

Agencies with Revenues Between $1,250,000 and $2,500,000

5.2% 7.6%

4.7% 7.9%

4.2% 7.1%

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