2013 Best Practices Study
Analysis of Agencies with Revenues Between $2,500,000 and $5,000,000
Key Benchmarks Mgmt. Perspectives Profile Revenues Expenses Profitability Employee Overview Producer Info Service Staff Info Technology Insurance Carriers Appendix
Value Added Services/Other Products Provided
52.2%
% of agencies that offer Value Added Services:
Charge for Services (routinely or occasionally)
Average
Do Not Charge
Property & Casualty (% of agencies providing) Claims Services (beyond traditional services)
21.7% 23.9% 30.4% 13.0%
20.0% 27.3% 35.7%
80.0% 72.7% 64.3%
Loss Control/Engineering/Safety Risk Management Consulting
Data Analysis
0.0% 0.0%
100.0% 100.0%
Workers Comp TPA Premium Financing
2.2%
37.0%
41.2%
58.8%
Self-Insurance Programs
2.2% 4.3% 2.2% 2.2% 6.5%
100.0%
0.0%
Household Contents Inventory Services Identity Theft Protection Programs
0.0% 0.0%
100.0% 100.0%
Captive Ins. Company Consulting/Management
100.0%
0.0%
Other
33.3%
66.7%
Other included contract review, My Mod/rebound workplace injury management program, background checks/fees, internet-based risk management center, defensive driver training and Zywave.
Charge for Services (routinely or occasionally)
Average
Do Not Charge
Life & Health / Financial (% of agencies providing) Wellness
13.0% 21.7% 13.0%
16.7% 22.2% 66.7%
83.3% 77.8% 33.3%
Enrollment
COBRA Administration
Government Compliance Service
2.2% 0.0%
100.0%
0.0% 0.0%
Employee Benefits TPA
0.0%
2013 Best Practices Study
HR Consulting
17.4%
25.0%
75.0%
Actuarial/Data Analysis
2.2% 6.5% 8.7% 4.3% 6.5% 2.2%
0.0% 0.0% 0.0% 0.0% 0.0%
100.0% 100.0% 100.0% 100.0% 100.0%
Pension/401(k)
Agencies with Revenues Between $2,500,000 and $5,000,000
Self-Insurance Programs
Investment Products (Securities, Stocks)
Zywave
PEO (Employee Leasing Products & Services)
100.0%
0.0%
Other 60.0% Other included Compliance Check, Vertafore - ClientConnect, PPACA Seminars, internet-based risk manaegment center for HR, and personal income taxes. 10.9% 40.0%
75
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