Houston Texas Fire Fighters Federal Credit Union Online Banking & Bill Pay User Guide

Getting Started6
New User Enrollment6
Logging Off8
Resetting A Forgotten Password9
Home Page11
Home Page Overview11
Account Summary Overview12
Account Details Overview13
Quick Transfer15
Account Grouping16
Editing a Group Name17
Deleting a Group17
Security18
Protecting Your Information18
General Guidelines18
Login ID and Password18
Fraud Prevention18
Security Preferences19
Change Password19
Change Login ID20
Secure Delivery21
Alerts Overview22
Date Alerts23
Account Alerts24
History Alerts25
Online Transaction Alerts26
Security Alerts Overview27
Edit Delivery Preferences27
Secure Message Overview28
Sending a Secure Message29
Transactions30
Moving Money Overview30
Funds Transfer32
M2M Transfer34
Single Transfers Between HTFFFCU Accounts34
Linking Someone’s HTFFFCU Account35
Adding A Personal External Account36
Verifying A Personal External Account37
Online Activity Center Overview38
Using Filters39
Creating or Deleting Custom Views Using Favorites39
Canceling Transactions40
Bill Payment41
Full Bill Pay- Payments Overview41
Full Bill Pay- Create a Payee43
Full Bill Pay- Schedule Payments45
Full Bill Pay- Recurring Payments46
Full Bill Pay- Edit or Cancel Payments47
Full Bill Pay- Rush Delivery49
Full Bill Pay- Categories51
Services52
Stop Payment Request52
Text Banking Enrollment55
Reordering Checks57
Credit Card Info58
Settings59
Account Preferences59
Themes and Languages60
Additional Features61
Statements61
Consumer Loans62
Real Estate63
Locations64
Branches and ATMs64

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