Cap Gemini - Registration Document 2016

1

PRESENTATION OF THE GROUP AND ITS ACTIVITIES

1.5 A solid performance in 2016, reflecting further maturity of the Group

Capgemini publications: a 360° view of our clients’ challenges 1.5.8 Anticipating companies’ challenges, analyzing trends in their markets and understanding the impact that new technologies will have on their business are just some of our missions at Capgemini. This is why the Group compiles several dozen reports and thematic studies every year. Produced by Capgemini, often in collaboration with respected partners, these are leading publications in their field. Here is a selection of the reports and studies published in 2016. You can find full versions of all of the Group’s publications at: capgemini.com/thought-leadership.

Operational Analytics

in operations. agenda for over 80% of Consumer Product companies. Companies are using consumer insights to enhance the effectiveness of marketing campaigns, to roll out new products and refine existing ones, and obtain cost savings and efficiencies

Organizations have started to use these efficiency gains as the underlying basis to also improve the customer experience. Our latest survey of more than 600 executives from the US, Europe and China finds that over 70% of organizations now put more The impact of operational analytics is not confined to improving the efficiency and performance of operational processes. emphasis on operations than on consumer-focused processes for their analytics initiatives. World Retail Banking Report With the increasing prominence of Fintech firms in the industry, experience. the World Retail Banking Report 2016 by Capgemini and Efma explores customer experience globally, customers’ perception of Fintech firms and why evolving a Digital banking ecosystem is critical for banks to remain relevant and deliver superior customer customer satisfaction and revenue growth. operating model will help telco operators to outperform in threats of challenges brought by pure Digital players. Realizing the benefits of the Digital transformation for their own business and Being at the heart of the Digital economy, driving and enabling the changing consumer behaviors, telco operators are also facing the where innovation centers cluster. However, as the innovation center phenomenon has continued to spread globally, a number of new ‘empires’ have emerged where innovation centers are flourishing. Silicon Valley still remains the hub of the world’s most dominant innovation “empire” – a location of a thriving innovation ecosystem Digital Telco Research Rise of the Innovation Empires

World Quality Report

value from Digital Transformation programs. impact of trends like Internet of Things, where organizations seek to disrupt with Digital at an ever faster pace when it comes to Quality Assurance (QA) and Testing function, which is increasingly required to transform into a business enabler and secure client This eighth edition of the World Quality Report illustrates the

World Payments Report

global payments landscape. By partnering with BNP Paribas, in this year’s report, in addition to bringing insightful analysis of the global non-cash transaction environment to banks, we have provided our insights on transaction banking as well. The 2016 World Payments Report examines developments in the

Asia Pacific Wealth Report

change in the Wealth Management industry. With a specific focus on Asia Pacific, this report is the Industry’s leading benchmark for tracking high net worth individuals (HNWIs), their wealth, and the global and economic conditions that drive European Energy Markets Observatory The rapid increase in the share of renewables has destabilized the innovation, in order to grow profitable revenue streams. wholesale electricity markets, and as a result, their low prices challenge the health of Utilities. Utilities must therefore quickly adapt their business models to these new realities and accelerate Digital transformation efforts focused on productivity, agility and

World Wealth Report

conditions that drive change in the Wealth Management industry. The Industry’s leading benchmark for tracking high net worth individuals (HNWIs), their wealth, and the global and economic

World FinTech Report

insurance, and wealth management. range of services and innovations spanning banking, payments, FinTech disruption in Financial Services is unprecedented. This report brings to light the areas where leaders are shaping a new

Consumer Insights

With the growth in channel data on consumers, our new research shows that consumer insights is a core part of the strategic

24

Registration Document 2016 — Capgemini