Cap Gemini - Registration Document 2016

CORPORATE GOVERNANCE AND INTERNAL CONTROL

2.3 General organization of the Group

General organization of the Group 2.3

Operational structure 2.3.1

two systems integration and applicative maintenance Strategic ◗ countries: Business Units ( Application Services ) in the following regions and Pacific region, AppsOne: North America, the United Kingdom and the Asia- ❚ AppsTwo: Continental Europe; ❚ venture in Brazil) encompassing the Application Services and the Group’s operations in Latin America (including the joint ◗ Cloud Infrastructure Services businesses. These basic units - grouped, depending on their number, into countries, which are in turn grouped into eight geographic areas, (1) larger business units - reflect the Group’s presence in around forty year-on-year: useful for reporting purposes and comparing performance North America; ◗ the United Kingdom and Ireland; ◗ France; ◗ European countries, Benelux, Nordic countries and Southern the rest of Europe which comprises of Germany and Central ◗ Europe; and finally the Asia-Pacific and Latin America (LatAm) region. ◗ in order to accelerate the shift of the Group’s offering towards Alongside this organization by business and geographic area and created, able to mobilize technology or functional resources “Cloud” and “Digital” technologies, two transversal entities were information systems architecture and transformation expertise; the shift to Cloud computing and particularly consulting, a Cloud Foundation Services department, mobilizing expertise in ◗ a Digital department, mobilizing competent technology ◗ Insights and Data, i.e. data analysis and processing offerings resources across three key digital transformation pillars: (i) Group clients to constantly optimize their customer relationships (Big Data), (ii) Digital Customer Experience offerings allowing the Group's know-how in the digitalization of industrial and finally (ii) Digital Manufacturing offerings, grouping together making them available to all Group business units and their clients: processes, the optimization of production assets and technologies enabling the connection of things. The migration of the delivery system towards a distributed model together to project performance or the maintenance of information combining resources located in different countries contributing the creation of a specific department to steer improvements in the systems and the desire to satisfy client cost expectations, led to procurement department. The internal IT department reports to department tasked with reducing Group delivery costs and the this department since January 1, 2017. together in a streamlined management team, the production, Group's competitiveness on a cross-functional basis. It brings methods and support department, a new industrialization

and development, ensuring the independence of the Group. principle is financial performance, which enables external growth particularly rapid and abundant technological innovation. The third demand and to implement the new opportunities offered by implemented from January 1, 2016. announced at the Rencontres gathering in Rome, was The Group organizational structure combining these principles, It comprises Basic Business Units (BUs) of a size that allows their technology partners, to know their employees well and to tightly managers to remain in close contact with their clients and These basic units are grouped by business covering a given offering, known as “strategic businesses units”, “domains” or market corresponding to either a geographic area or a sector or economic models, the sharing of experience, the industrialization “practices”. This grouping by business ensures consistent ambitious commercial and financial performance objectives and operates. The Company must therefore set operating managers requirements, to provide consistent responses to changes in provide them with the necessary means to react rapidly to market compensation. The second principle is the collective ambition to collective objectives, the attainment of which decides their variable develop internationally and to lead the markets in which the Group entrepreneurs, committing to a budget and personal and business, seeks to ensure that operating managers act as The operational structure of the Group combines the key first principle, decentralization of the operating conduct of principles that have guided its development since its creation. The manage the projects they entrust to them. of distributed delivery processes and methods enabling the consistently. demands of international clients to be served efficiently and There are eight Strategic Business Units (SBUs): five global Strategic Business Units: ◗ Consulting Services, ❚ Cloud Infrastructure Services, i.e. , the design, installation and own tools ( data center ) or the use of public or partially maintenance of client IT infrastructures, whether based on privatized capacities (Cloud), Process Outsourcing), operating solutions, inherited primarily Business Services, grouping together B.P.O. (Business ❚ relationship platforms, from IGATE and Prosodie, which operates the customer particularly security related, services experience and all of its technology services offer, the Group’s clients its network, infrastructure and local Sogeti, present in around fifteen countries, which brings to ❚ Financial Services application offerings (systems integration, Financial Services, which develops and promotes the Group ❚ applicative maintenance and testing) and, in close Services entities, leads the Group’s commercial efforts in conjunction with the Business Services and Infrastructures these areas with major clients in this sector;

2

See Note 4 to the consolidated financial statements. (1)

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Registration Document 2016 — Capgemini