WebFile Guide for Claim Administrators

ACCESS AND UPDATE USER PROFILE A Claim Administrator organization’s WebFile Site Administrator is responsible for maintaining their users’ WebFile profiles. User Profile maintenance includes:

$ Keeping contact information current $ Assign or unassign the “Manager” role $ Assign or unassign employees to managers $ Resetting user passwords $ Deactivating users WebFile access as necessary

1. Click the drop-down arrow to the right of “My WebFile Tools” and click “User Administration” on the drop-down menu.

2. To search for an individual user, enter their login or last name. To view all users, click the “View All” button in the “User Management” window.

Click “Edit” next to the user to update.

3.

23