WebFile Guide for Claim Administrators

WebFile SUPPORT

All Claim Administrator WebFile users are required to contact their organization’s WebFile Site Administrator for support requests. The WebFile Site Administrator can provide support to users for the following needs: i WebFile account creation and updates i WebFile password resets i WebFile Manager role configuration WebFile Site Administrators may contact the Commission for WebFile support by emailing WebFile.Support@workcomp.virginia.gov . Claim Administrators may contact the Commission for EDI-related support by emailing EDI.Support@workcomp.virginia.gov .

7