Reliable Sprinkler Renewal Book

Solid waste reduction

Measuring our performance

We understand that waste reduction is important to Reliable Automatic Sprinkler Co., Inc. Our programs have a measurable impact in pounds of solid waste eliminated from landfill. Through the use of Ultra TM Shop Towels, SorbIts ® , and Mops, Reliable Automatic Sprinkler Co., Inc.: „ „ Diverts non-hazardous fluids from landfills/sewers. „ „ Supports sustainability objectives (ISO 14001) by conserving water, air, and utilization of raw materials. „ „ Eliminates costly waste disposal, manifesting, incineration.

Customer Quality Visitation Reports (CQVRs) help facilitate a conversation about your program. We take the comments and ratings seriously in order to measure and track how our customers value our solutions and services. Through this process we: Maintain healthy, regular communications with Reliable Automatic Sprinkler Co., Inc.. Learn about specific concerns so we can take action in a proactive manner. Measure our performance and adhere to ISO principles. Discuss additional solutions and programs that address Reliable Automatic Sprinkler Co., Inc.’s operational needs. Recommend inventory adjustments based on Reliable Automatic Sprinkler Co., Inc.’s current and projected business conditions.

Our Environmental Engineer, Jodi Drew, is available for solid waste, solvent recovery & compliance questions.

Waste reduction report for Ultra TM Shop Towels and SorbIts ®

100 120 140 160 180 200

John Route Service & Sales Rep Piedmont, SC

100 out of 1 0

Net Promoter Score for ITU AbsorbTech’s products and services at Reliable Automatic Sprinkler Co., Inc. (based on CQVR results)

- 20 40 60 80

Pounds of SolidWaste

Nov '17

Dec '17

Jan '18

Feb '18

Mar '18

Apr '18

Net Promoter Score - proven method companies worldwide use to measure and improve loyalty. A 69 out of 100 is considered exceptional.

Reliable Automatic Sprinkler Co., Inc.’s 2017 Waste Reduction Certificate