Speak Out Dec 2016

Professional practice

Case example 2 A speech pathologist had been providing therapy to a child for a number of months. The parents complained, suggesting they weren’t seeing any progress with their child and demanded a refund of all fees paid for therapy. Whilst the claim quantum of these examples are low, they do cause disruption to the operation of the business and for the most part, can easily be avoided. Guild Risk HQ www.riskhq.com.au is a great source of reference for tips on how to avoid complaints in the first place. Managing Social Media, Good Record Keeping and Informed Consent are just some of the risk management articles that can be found by accessing this resource. How much insurance should you buy? Finally, a range of factors should be considered when choosing a limit of liability. Do you lease a premises? What does that lease contract stipulate with respect to holding public liability insurance? Have you signed a contract to provide services to a commercial client? What do the insurance provisions within that contract say? What types of patients do you consult to? Are they high income/ high profile? As a benchmark, Guild insured speech pathologists usually settle on a limit of $10M professional indemnity and $10M public liability; however, the above points should be considered to ensure that the limit you choose satisfies your particular needs.

Insurance issued by Guild Insurance Ltd, ABN 55 004 538 863, AFSL 233791. Guild Insurance supports your association through the payment of referral fees. This information contains general advice only and does not take into account what you currently have, want and need for your personal circumstances. It is important for you to consider these matters and read the policy and/or the Product Disclosure Statement (PDS) before you make a decision about an insurance product. Subject to underwriting approval. Terms and Conditions apply (including exclusions and limitations). You can get a copy of the PDS by calling 1800 810 213. Guild Risk HQ www.riskhq.com.au is a great source of reference for tips on how to avoid complaints in the first place.

How do I obtain more information? Go to www.guild.com.au or phone 1800 810 213.

Involve parentswith an evidence-based coaching framework

Give parents the skills to support their child's language learning during the meaningful, real-life situations where learning happens best. Attend an It Takes Two to Talk® Certification Workshop and gain an evidence-based framework for coaching parents to be primary interventionists for their child making intervention a natural, ongoing process and providing the enriched early learning environments that are especially important for children with language delays.

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Sydney, NSW ............. Nov 2-4, 2016 Melbourne, VIC ..... Nov 16-18, 2016

Brisbane, QLD .... Nov 23-25, 2016 Perth, WA ................. Dec 1-3, 2016

See our complete workshop schedule at www.hanen.org/workshops