MAROC_TELECOM_REGISTRATION_DOCUMENT_2017

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NOTES Glossary

Glossary

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4G. 4G is the 4 th generation of standards for Mobile telephony. Succeeding the 2G and 3G, it allows for “very-high-speed mobile broadband,” in other words data transmissions with theoretical speeds of more than 100 broadbandbMb/s, i.e., higher than 1bGbps. 3RP (Shared Radio Network). A radio network in which the transmission methods are shared between the users of several companies or bodies for internal communications. This sharing is marked by the fact that these methods are allocated to users solely for the duration of each communication. ADSL (Asymmetrical Data Subscriber Line). Technology enabling users to receive high-bandwidth services and make phone calls simultaneously through their existing phone lines. The transmission capacity going from the network to the consumer is greater than that from the consumer to the network, and therefore asymmetric. AMRTP. The Malian regulatory authority for telecommunications and postal services. ANRT. The Moroccan national telecommunications regulatory agency. ARCEP. Regulatory authority for electronic communications and postal services. ARE. The Mauritanian telecommunications regulator. ARPU. Revenues generated (prepaid and postpaid) for a given period, excluding roaming-in revenues (incoming and outgoing calls, revenues from value-added services), divided by the average number of customers (prepaid and postpaid) over the same period, on abmonthly basis. The average customer base is the average of all averagebmonthly customer bases (prepaid and postpaid) for the period. Thebmonthly average customer base corresponds to a givenbmonth’s mean number of customers (prepaid and postpaid) taken at the beginning and at the end of thatbmonth. ATM (Asynchronous Transfer Mode). Network technology that accommodates the simultaneous transmission of data, voice and video. It is based on asynchronous transmission of short packets of fixed length. Average churn rate. Indicator calculated by dividing the number of contracts terminated (customers with prepaid and postpaid plans) over a given period by the total average customer base (prepaid and postpaid) for the same period, expressedbyearly. The average customer base is the average of all averagebmonthly customer bases (prepaid and postpaid) for the period.Thebmonthly average customer base corresponds to a givenbmonth’s mean number of customers (prepaid and postpaid) taken at the beginning and at the end of thatbmonth. BTS (Base Transceiver Station). Element of themobile radio network, consisting of an antenna system and radio transmitters/receivers (TRX). It provides GSM network coverage in a specific geographical segment. Call completion rate. Quality indicator measuring, at peak time on the network, the number of calls successfully completed by the existing Mobile customer base (for the BSS radio portion), compared to all calls transmitted over the network. CAMEL (Customised Applications for Mobile Networks Enhanced Logic). A technology that enables users to call their home country without needing an area code. The technology works for voice calls as well as short messages (SMS).

CGSUT (Comité de Gestion du Service Universel des Télécommunications). Telecommunications Universal Service Management Board. Churn rate. Indicator calculated by dividing the number of contracts terminated over a given period by the average customer base over the same period, expressedbyearly. Thebmonthly average customer base corresponds to a givenbmonth’s mean number of customers taken at the beginning and at the end of thatbmonth. CTI (Centre de Transit International) . International Transit Center: a switch that carries international calls to foreign operators’ networks. Divisions. Indicates Maroc Telecom’s Mobile or Fixed-Line and Internet divisions. Dropped-call rate. Quality indicator measuring, for the existing Mobile customer base, the number of dropped communications in comparison to the set of communications established on the network. DSLAM (Digital Subscriber Line Access). ADSL equipment located at a telephone exchange. It is an electronic assembly holding several cards that are equivalent to the client filter and modem. The filter separates incoming phone and data signals, and the modem translates back the ATM cells (small packets transported over ATM connections). EDGE (Enhanced Data Rates for GSM Evolution) is a Mobile telephony standard that builds on GPRS, which is a GSM extension with backward compatibility. Fidelio. Fidelio was the firstbpoints-based loyalty program introduced in Morocco. It is reserved to postpaid customers and was launched on Juneb1, 2002. This program allowsbpoints to be collected on the basis of expenditure and provides advantages in the form of free or discounted handsets and free calls and SMS messages. Frame Relay. Technology used to send high-bandwidth data over long distances, enabling the transmission of large amounts of data, the handling of fluctuations in data flows, and voice transmission. GMPCS (Global Mobile Personal Communications by Satellite). Personal communications system providing cross-border, regional or worldwide coverage via a network of satellites accessible by small, easily transportable handsets. GPRS (General Packet Radio Service). Packet switching system that increases data rates over GSM networks. GSM (Global Systems for Mobile Communications). European digital radio transmission standard for Mobile telephony, known as 2G (second generation), developed by ETSI (European Telecommunications Standards Institute) and adopted in 1987. It is the most widely used standard in the world. Used since 1992, this technology uses two frequency bands, 900 and 1,800 MHz, and can transmit voice just as well as data. IN platforms (Intelligent Network). Platform allowing value-added services to be made available (prepaid card, prepaid line, kiosk, capped rate plan,betc.). Interconnection. Reciprocal service offered by the operators of two different telecommunications networks, enabling all subscribers within the two groups to communicate freely with one another.

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MAROC TELECOM ____ 2017 Registration Document