MAROC_TELECOM_REGISTRATION_DOCUMENT_2017

DESCRIPTION OF THE GROUP, BUSINESS ACTIVITIES, LEGAL AND ARBITRATION PROCEEDINGS

Business activities

DISTRIBUTION AGREEMENTS At end-Decemberb2017, Maroc Telecom held distribution agreements with the following companies:

Date of partnership agreement

Type of business

Maroc Telecom products distributed

GSM Al-Maghrib

Distribution of telecom products Electronic payment service provider and distributor of electronic top-ups

11/2003 Prepaid mobile and fixed-line phone cards mobile, fixed-line, internet subscriptions and electronic top-ups Mobile and fixed-line electronic top-ups mobile, fixed-line, and internet subscriptions for Corporate customers in Marrakesh Prepaid mobile and fixed-line cards; mobile, fixed-line and internet subscriptions for Corporate customers in Rabat and Tangier mobile, fixed-line and internet subscriptions for Corporate customers in Casablanca and Fez 11/2006 Prepaid mobile and fixed-line phone cards mobile, fixed-line and internet subscriptions 11/2006 11/2008 11/2002 11/2006

Canal Market

3

Sicotel

Distributor of telecom products Distributor of telecom products

Lineatec

M2T

Local customer services (bill payment,betc.)

04/2010

Mobile products (electronic and online top-ups)

CMI

E-commerce

06/2010 12/2015 04/2016 05/2016 06/2016 06/2016 09/2016 09/2016 02/2011

Mobile, fixed-line and internet top-ups Top-ups and billing via online banking with CDM Top-ups and billing via online banking with BMCE Top-ups and billing via online banking with ABB Top-ups and billing via online banking with AWB Top-ups and billing via online banking with CIH Top-ups and billing via online banking with BMCI Top-ups and billing via online banking with CFG

Transfer To

International distribution of telecom products International distribution of telecom products International distribution of telecom products Distribution of international airtime

Top-up transfer from abroad

Vox Telecom

11/2013

Top-up transfer from abroad

PrepayNation

12/2016

Top-up transfer from abroad

Pintail (Indigo)

03/2017

Top-up transfer from abroad

Attijariwafa Bank

Bank Bank Bank Bank

12/2007 07/2005 11/2004 12/2005 03/2015

Jawal top-up at ATM Jawal top-up at ATM Jawal top-up at ATM Jawal top-up at ATM

Al Barid Bank

Crédit Du Maroc Banque Populaire

E-mania

Electronic banking, mobile top-up distributor

Online top-up

BIM

Turkish hard discounter

01/2017

Online top-up

Communication In 2017, Maroc Telecom consolidated its position as one of Morocco’s top advertisers, continuing to spend a significant part of its advertising budget on its mobile, fixed-line, and internet products, targeting the Retail and Corporate segments. Corporate, financial and event-driven communications were also increased through multiple targeted actions. CORPORATE COMMUNICATION In 2017, the general aim of corporate communications was to maintain Maroc Telecom’s strong brand awareness and increase its popularity with all its market segments. The Company advertised

its social, cultural and environmental responsibility to the public throughout the year through public relations initiatives at every artistic, cultural, social and sporting event it sponsored in the interests of promoting general wellbeing. For example, in 2017, Maroc Telecom reaffirmed its support for national and international festivals (Beach Festival, Festival Mawazine Musique du Mondes, Afrique du Rire) and continued to sponsor Moroccan soccer in domestic as well as international competitions (African Cup of Nations, 2018 FIFAWorld Cup qualifiers). Corporate communications in 2017 was all about building a continental brand and emphasizing the Group as a whole. As such Maroc Telecom sought to connect and anchor the public relations

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MAROC TELECOM ____ 2017 Registration Document