MAROC_TELECOM_REGISTRATION_DOCUMENT_2017

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DESCRIPTION OF THE GROUP, BUSINESS ACTIVITIES, LEGAL AND ARBITRATION PROCEEDINGS Business activities

Morocco’s major cities) and ADSL TV (more than 100 TV channels with direct control andVoD),Maroc Telecomhas continued to deploy its optical local-loop technology with the aim of offering ultra-high- speed broadband to business customers, particularly by means of VPN IP technology. In 2017 the Group continued bolstering its fixed-line network by means of next-generation multiservice access node (MSAN) equipment. MSAN equipment makes it possible to route voice and fixed data traffic on the Maroc Telecom network and supports FTTH with theoretical download speeds of up 200 Mb/s. Maroc Telecom added to its internet range with satellite internet access via VSAT offering download speeds of up to 20 Mb/s. Lastly, as part of the universal service, Maroc Telecom installed more than 600 Code Division Multiple Access (CDMA) base stations in the most remote areas, in order to deliver voice and Internet services to rural populations previously outside wireline coverage. DOMESTIC TRANSMISSION NETWORK Maroc Telecom’s transmission network is entirely composed of fiber optic cable linking all of the country’s cities. Based on the latest hybrid NG-SDH and NG-WDM transmission technologies, and thanks to the introduction of 100GE services, the backbone can transmit up to 8Tbps on a single pair of fibers. These broadband connections are ultra-secure thanks to mesh networking and ASON (Automatically Switched Optical Network) technology. SWITCHING PLATFORMS AND FIXED-LINE SERVICES Fixed-line switching is provided by next-generation equipment to provide value-added services (Voice over IP, three-way calling, call waiting, call transfers) while optimizing service quality. INTERNATIONAL NETWORK Maroc Telecom connects Morocco to the world through its infrastructure and agreements with large international operators: – two international transit centers in Casablanca and Rabat; – four fiber optic submarine cables linking Morocco to Europe. At end-Decemberb2017, these cables had a combined capacity of 1,120bGBps to meet the connectivity needs of Maroc Telecom customers; – a nearly 5,300km overland fiber optic cable connecting Maroc Telecom with its sub-Saharan subsidiaries in Mauritania, Mali and Burkina Faso;

Packet switching and service platforms use highly redundant infrastructures in order to guarantee the highest network availability possible. COVERAGE Since the introduction of next-generation Single RAN (radio access node) technology, which combines 2G, 3G and 4G technologies, Maroc Telecom has continued to broaden its radio coverage while upgrading and boosting the capacity of its radio-access equipment. At end-Decemberb2017, some 9,583 Maroc Telecom radio sites covered 99.5% of its 2G customers and 96% of its 3G customers (compared with 87% at end-Decemberb2016). Maroc Telecomcontinuedwith its 4G coverage program that covered 93% of the population at the end of Decemberb2017 (73% at end- Decemberb2016). The base station network is continually being optimized by: – a continuous programof equipment redeployment and extension; – the latest software upgrades; – voice-compression technology to cope with spikes in traffic during public holidays and promotional periods. MOBILE SERVICE QUALITY Maintaining and enhancing Mobile service quality is a permanent priority for Maroc Telecom’s engineers. The call completion rate was 99.2% at end-Decemberb2017, while the average dropped-call rate was 0.58%; the incoming SMS success rate was 99.96%. Maroc Telecom is conscious of public health issues and follows the guidelines for human exposure to electromagnetic radiation fields issued by the International Commission on Non-Ionizing Radiation Protection (ICNIRP), and conducts regular measurement campaigns Maroc Telecom has a state-of-the-art network enabling it to deliver a wide range of voice and data services to its Residential and Business customers. This network comprises network access with copper and fiber optic technologies, a transmission backbone, switching centers and service platforms. INTERNET- AND DATA-ACCESS NETWORK To supplement its copper wireline access network, which enables high-speed broadband access (up to 20b MB via ADSL 2+ in to ensure compliance with international standards. Fixed-line network infrastructure

Introduced (services etc.)

Cable name

From

To

Length

Atlas Offshore

Asilah (Morocco) Asilah (Morocco) Tétouan (Morocco) Tétouan (Morocco) Gueguerat (Morocco)

Marseilles (France)

1,634km

2007 2012 1994 2009 2013

Loukkos

Rota (Spain)

187km 113km 500km

Tétouan-Estepona SEA-ME-WE3b (a)

Estepona (Spain) Sesimbra (Portugal)

Trans-Africa

Ouagadougou (Burkina Faso)

5,300km

(a) IAM stake in a consortium of over 50 operators.

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MAROC TELECOM ____ 2017 Registration Document