Austin-Travis County EMS 2022 Annual Report

y health

nses

finding unique solutions to common problems

93%

treatment placement success rate for overdose patients that our providers follow up with after an event.

ATCEMS Community Health Paramedic Program (CHP) was originally designed to be an adjunct to the 9-1-1 system. At its inception, CHP was in a preventative role, working with patients in a long-term capacity to connect patients with resources and fill unmet needs. This was designed to decrease/prevent interactions with the 9-1-1 system. As the program has matured, the role and mission of CHP have evolved to include mental health response and an opioid program. CHP-trained paramedics are sent to active 9-1-1 calls. The CHP is staffed 24/7 and has two responders per day. The CHP-responder specializes in mental health first response. The Collaborative Care Communication Center (C4) was developed to handle low acuity calls that address patient needs without the use of an ambulance or an ED. This program works to preserve the ready state of ATCEMS to respond to life threatening emergencies. The mission of the C4 is to bring the right resource to the right patient at the right time.

Finding the best solution for patients in mental health crisis without involving law enforcement or field ambulance. MCOT and direct resources for psych emergencies

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www.austintexas.gov/EMS

May 2023