HollisterStier Allergy Product Catalog

Jubilant HollisterStier LLC | 1.800.495.7437 | hsallergy.com

Ordering Information

ORDERING Placing your order is easy. To get started, simply contact your sales representative or our customer service department at 1.800.495.7437. You can also email customerservice@jhs.jubl.com or place your order online at hsallergy.com. BILLING & PRICING Refer to our Allergy Immunotherapy Product Pricing guide for current product pricing and detailed billing information. We accept checks and all major credit cards. Payments can be submitted online at hsallergy.com or mailed to: Jubilant HollisterStier LLC DELIVERY Orders will be processed within one business day. Next day air shipment orders should be placed before 12:30 p.m. Pacific Time. Proof of delivery may be requested within 60 days of the invoice date. ADVANCED YEARLY ORDERS For reoccurring orders, we offer advanced yearly ordering. This service is free to you, and we can arrange deliveries to meet the needs of your office. Contact your sales representative or our customer service department to learn more about the advantages of advanced ordering. RETURNS Items cannot be returned for credit or exchange without prior written authorization, and orders requiring refrigeration (antigens, etc.) cannot be returned. Shipping errors must be reported to our customer service department within seven days of receipt of merchandise. Contact us for detailed information on our product return policy. 14110 Collections Drive Chicago, IL 60693-0141

EXPIRATION DATES Our expiration dates comply with all regulatory guidelines, and we will provide you with the best possible dating on the extracts you purchase. If you have any questions about our expiration dates, contact your sales representative or our customer service department. CUSTOMER SERVICE Our knowledgeable customer service representatives are available to take your order or answer any questions you have about our products:

Phone: 1.800.495.7437 Fax: 1.800.752.6258 Email: customerservice@jhs.jubl.com Hours: 6 a.m. to 3 p.m. Pacific Time, M– F

WARRANTY STATEMENT There are no warranties beyond the statement on the directions accompanying the products listed in this catalog. Product instruction sheets with warranty information are available on our website at hsallergy.com or you can request a copy from our customer service department. ADDITIONAL SERVICES In support of allergy professionals, we offer the following complimentary services: allergist placement, post-convention seminars, botany walks, professional assistance programs, and technical support by our Ph.D research staff. We can also provide you with product literature and patient education materials. Contact your sales representative to learn more about these resources.

PLACING YOUR ORDER IS EASY

Contact your sales professional or one of our knowledgeable customer service representatives to get started. 1.800.495.7437 or email customerservice@jhs.jubl.com Order online at HSAllergy.com

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