Citizens Bank Personal Online Banking Resource Guide

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General Information New Enrollment

9. A view-only online profile screen will appear for you to review. It will be grayed-out, and you cannot make any changes at this point. However, note any contact information that you would like to change in the future. Once you access Online Banking, you can use the Address Change screen to make corrections. Click Submit then OK to continue. 10. You can now create your password that meets the stated security criteria. When finished, click Submit . When the pop-up window appears, click OK to confirm. 11. Congratulations! You are now logged in to Online Banking with Citizens Bank.