Adopted Budget Projected Budget 2016-2017
TECHNICAL SERVICES FUND
PROGRAMS
2014-15
2015-16 Budget
2016-17 Adopted
2017-18 Projected
Actual
Technical Services Designs, installs, maintains and develops specifications of communications and security equipment systems for the City; reviews all systems, monitors growth patterns, and projects future electronic equipment needs for all City departments. Technical Services also provides services to Guilford County, the Town of Gibsonville, the City of Burlington, Town of Elon, State Universities and other public safety and general government agencies.
Appropriation
3,428,008
4,078,667
4,268,636
4,387,267
Full Time Equivalent Positions
9
9
9
9
Departmental Objectives
Be on site for 90% of all dispatched calls for service within one hour. Maintain 99.99% radio system availability. Complete 90% of all system service requests within 24 hours.
PERFORMANCE MEASURES
2014-15
2015-16 Budget
2016-17 Adopted
2017-18 Projected
Actual
Workload Measures Number of work orders completed
2,009
3,200
3,200
3,300
Number of preventative maintenance checks performed on system
36
36
36
36
Effectiveness Measures
90%
90%
90%
90%
Complete 90% of all system service requests within 24 hours Be on site for 90% of all dispatched calls for service within one hour
90%
90%
90%
90%
99.99%
99.99%
99.99%
99.99%
Maintain 99.99% radio system availability
2014-15
2015-16 Budget
2016-17 Adopted
2017-18 Projected
BUDGET SUMMARY
Actual
Expenditures:
Personnel Costs
692,422
820,685
839,077
857,870
Maintenance & Operations
2,641,586
3,257,982
3,429,559
3,529,397
Capital Outlay
94,000
0
0
0
Total
3,428,008
4,078,667
4,268,636
4,387,267
Total FTE Positions
9.000
9.000
9.000
9.000
Revenues:
User Charges Internal Charges
858,417
1,018,212 2,292,370
1,111,751 2,297,988
1,138,559 2,297,988
2,342,722
Appropriated Fund Balance
792,424 388,485
739,085 29,000
819,977 38,920
907,406 43,314
All Other
Total
4,382,048
4,078,667
4,268,636
4,387,267
BUDGET HIGHLIGHTS The FY 16-17 Adopted Budget is increasing by $189,969, or 4.6%.
117
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