2018-MKX-Owner's Manual

SYNC™ 3

Cell phone issues

Issue

Possible cause

Possible solution

iPhone

• Go to your cell phone's Settings. • Go to the Bluetooth Menu. • Press the blue circle to the right of the device named with your vehicle make and model to enter the next menu. • Turn Show Notifications on. • Disconnect then reconnect your iPhone from the SYNC 3 system to activate this settings update. Your iPhone is now set up to forward incoming text messages to SYNC 3. Repeat these steps for every other SYNC 3 vehicle that you connect. Your iPhone will only forward incoming text messages to SYNC 3 if the iPhone is not unlocked in the messaging application. Replying to text messages using SYNC 3 is not supported by iPhone.

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MKX (CD9) Canada/United States of America, enUSA, Edition date: 201707, First Printing