2018-MKX-Owner's Manual

SYNC™ 3

General

Issue

Possible cause

Possible solution

SYNC 3 only supports four languages in a single module for text display, voice control and voice prompts. The country where you bought your vehicle dictates the four languages based on the most popular languages spoken. If the selected language is not available, SYNC 3 remains in the current active language. SYNC 3 offers several new voice control features for a wide range of languages. Dialing a contact name directly from the phonebook without pre-recording (for example, “call John Smith”) or selecting a track, artist, album, genre or playlist directly from your media player (for example, "play artist Madonna").

The language selected for the instrument cluster and information and entertain- ment display does not match the SYNC 3 language (phone, USB, Bluetooth audio, voice control and voice prompts).

SYNC 3 does not support the currently selected language for the instrument cluster and information and entertainment display.

SYNC 3 System Reset The system has a System Reset feature that can be performed if the function of a SYNC 3 feature is lost. This reset is intended to restore functionality and will not erase any information previously stored in the system (such as paired devices, phonebook, call history, text messages, or user settings). To perform a System Reset, press and hold the Seek Up (>>|) button while pressing and holding the Radio Power button. After approximately 5 seconds the screen will go black. Allow 1-2 minutes for the system reset to complete. You may then resume using the SYNC 3 system.

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MKX (CD9) Canada/United States of America, enUSA, Edition date: 201707, First Printing