HERMÈS - 2018 Registration document

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Corporate social responsibility

People: teams

As regards communication, best practices/behaviours are displayed in the Gandit, HTH and Ateliers AS workshops and health and safety rules were defined at SNC. These rules are displayed, shared and explained by tutors to all new arrivals. Equipment and machine compliance and verification is the priority area of improvement for the HTH sector for 2018/2019. In September 2018, all Site Managers and maintenance managers gathered together to implement a joint action plan for the supervision of such equipment. The major stages of the project are an exhaustive shared inventory of our machines, assurance that inspection reports have been prepared for all equipment by an external organization and the identification and gradual correction of any non-compliance. This project will enable each itemof equipment to have its own tracking document andamoredetailed discussion of their compliance. The implementation of new management software for accidents and occupational illnesses offers all sites a single system for sharing this data, allowing accurate and agile monitoring of accident data. The number of lost-time accidents was down 38% in the Silk segment compared with 2017. The number and nature of accidents are shared and are the subject of discussion and careful consideration on each site in the segment. Each significant incident is thoroughly investigated, leading to corrective actions. Hermès Maison At CATE, the “guaranteeing daily safety” prevention topic has made it possible to remind employees of emergency procedures and to check important safety equipment, such as suction systems and fire detection and fighting systems. In order to ensure everyone knows the risks and related procedures, additional fire notices were created and presented to the craftsmenandwomen concerned tobeput intoactionwith the sup- port of the CHSCT (Health, Safety and Working Conditions Committee). 35HSE visitswere carriedout under the supervisionof theHealth, Safety and Working Conditions Committee members in order to make practical improvements to risk management within the workshops and encourage the reporting of near-accidents. Some of the teams were able to follow training on actual fires using a fire tray and handling fire extinguishers. Thework carried out in2017on the prevention of musculo-skeletal disor- ders was continued in 2018 with: s s the establishment of an ergonomic assessment within the Enamel and Finishing workshops and the creation of a related action plan; s s staff training on mobility of the pelvis and recovery exercises; s s the development of work stations with the addition of removable armrests at decoration workstations. At Beyrand, since the end of January 2018, an HSE Coordinator repor- ting to the Head of Human Resources has joined the team and covers all issues related to Health, Safety and the Environment in collaboration with the various departments. Following a Group audit conducted in February, the implementation of an overall action plan made it possible in 2018 to update the main regulatory dossiers (ICPE, ATEX, insurance, asbestos, machine compliance, prevention plans, suction and air sys-

Results Frequency and severity rates were stable between 2017 and 2018 (for new baseline periods running from1November to 31October) within the tannery division, and far below industry rates. Each workplace accident has its causes analysed. An information note is then distributed to all tanneries so that preventive actions can be implemented. Silk In theHTHSilk sector, the “ParentHèses” programme offers personal and professional development workshops open to all employees during their lunch break, and focuses on non-professional topics related to culture, art, well-being, personal development, managing emotions, philosophy, etc. These opportunities for discussion and sharing coordinated by exter- nal service providers are recreational and intellectual moments, very popular for the fun and enriching qualities. For the HTH Silk sector, 2018 was the year to further implement the changes initiated in 2017. The new organizational structure puts the office manager and local coordinator at the core of HSE projects, thus gradually allowing everyone to be an actor and driver of progress at their own level and take on HSE topics and champion them with confidence. HSE Silk network half-days are organized every six months to bring together HSE coordinators and Site Managers to discuss progress and difficulties and share any new strategic directions. The HSE charter for the HTH Silk sector enables sites to have a clear vision for the main priority work areas and in that context to define local action plans for each establishment. As a result, significant progress has been noted for each priority point in the sector. Each site conducts internal security audits at least once a month. These audits are carried out by the members of the management committees and/or HSE Officers. The results of these audits are communicated and enrich local action plans as part of an ongoing process of continuous improvement; at SIEGL and AEI, the results of these audits are an explicit part of the incentive scheme criteria. In the Silk sector, we have strong partnerships with physiotherapists and ergonomists. This year, they contributed to changes in workstations, as can be seen at Gandit, where armrests have been developed for gra- phic designers, as well as at SNC and HTHe, where sit/stand chairs and saddle stools havebeenproposed. Thesehealthprofessionals havealso supportedus throughout the roll out of warm-upexercises for each sector site and in “A Body for Life” training at SNC and Gandit. With MSDs being the major risk, many other actions have been taken to reduceemployeeexposure. As a result, handling devices and trucks have been developed to reduce handling by HTHe and SIEGL teams. High- risk operations are identified and if possible eliminated. This was the case at Gandit, where the external garage and the associated handling of frames have been discontinued. Finally, the development of versati- lity (especially for quality control, manufacturing and weaving) is always encouraged to divide up working time and reduce requests.

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2018 REGISTRATION DOCUMENT HERMÈS INTERNATIONAL