Digital Edge - Milestone
Our Partners Services Milestone: Core Data Center Services Offerings
Site and Technical Services
Onsite ALM
Data Analytics & Reporting
• Hardware Installs, Moves • Sites Audits • Remote Hands Troubleshooting • Physical Layer Support • Third-Party Escorts • Data Erasure & Scrub Services • Physical & Logical Break/Fix • Hardware Provisioning & Imaging • Server Maintenance • Remote Access Device Config
• Tactical: Metrics & KPIs • Strategic: CSFs & Balanced Scorecards • Monthly Operations Review • Insights and Recommendations • Quarterly Business Review • Continuous Service Improvement (CSI)
• RMA Processing • Inventory Cycle Counts • Shipping and Receiving • Asset Registration (CMDB)
• Inventory, Audit & Reconciliation • Decommissioning and Retirement • Asset Lifecycle Reports
Ancillary Services
Tools and Integration
On-Call Support
Augmentation
Special Projects
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