Ombud Council AR 2026

PART D: HUMAN RESOURCES MANAGEMENT

• Personnel costs by salary bands Table 17: Personnel costs by salary bands Level Personnel Expenditure

% of personnel exp. to total personnel cost

No. of employees Average personnel cost per employee

Senior Management

R10 024 544 R1 796 453 R11 820 997

85% 15%

4 4 8

R2 506 136 R598 818 R1 477 625

Skilled Technical

TOTAL

100%

• Performance Rewards Table 18: Performance Rewards 4 Level

Performance Rewards Personnel Expenditure % performance rewards

Senior Management 6

R344 434 R103 466 R447 900

R6 743 970 R1 796 453

5% 6%

Skilled Technical

TOTAL R8 540 423 The above table reflects non-guaranteed lump sum performance bonuses awarded for the 2025/26 performance cycle. It should also be noted that in terms of the Council’s Performance Management Policy, performance ratings are also taken into account in awarding salary increases. • Training Costs Table 19: Training Costs Programme Personnel Expenditure Training Expenditure Training Expenditure as a % of Personnel Cost No. of employees trained Avg training cost per employee All programmes R11 820 997 R342 256 3% 8 R42 782 TOTAL R11 820 997 R342 256 3% 8 R42 782 • Employment and variances Table 20: Employment and Variances

2025/26 No of employees (at year end)

2024/25 No of employees

2025/26 budgeted Posts

2025/26 Variance

% of vacancies

Programme

All programmes

8 8

8 8

8 8

0 0

0% 0%

TOTAL

2024/25 No of employees

2025/26 No of employees

2025/26 budgeted Posts

2025/26 Variance

% of vacancies

Level

Senior Management

4 4 8

4 4 8

4 4 8

0 0 0

0% 0%

Skilled Technical

TOTAL 0% 6 Performance of the Chief Ombud not yet evaluated. As per delegation by the Minister of Finance, this must take place after external audit of the Annual Report.

Ombud Council 2025/26 Annual Report

60