Ombud Council AR 2026

PART F: FINANCIAL INFORMATION

Expenditure The expenditure including finance costs decreased by 1% from the prior year as the Council underspent against the budget in the current year due to the need to defer expenditure to manage cashflow risks experienced during the financial year. As explained in more detail in Note 23 to the Annual Financial Statements, the cashflow risk arose from delays in the legislated levy approval process, which were outside the Council’s control. The Council’s total expenditure for the current financial year is R23.13 million, which is 87% of the annual expenditure budgeted. The Council’s three largest expense items were Employee Costs, Other Operating Expenses and Consumer Education and Awareness as reflected in the graph below. Expenditure 2025/26

1%

4%

10 %

Employee Cost Consumer Education and Awareness Board and Committee Remuneration Impairment Loss Audit Fees Professional and Consulting Fees Office Lease Expenses Other operating expenses

9 %

51 %

4%

1%

2%

Finance Costs

18 %

Ombud Council 2025/26 Annual Report

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