Connswater Homes Tenant Handbook

Living in Apartments Common Areas

You must keep all common areas tidy and free from obstruction. Please do not leave items such as prams or bicycles in corridors. Connswater Homes will maintain and clean common areas and outside windows, otherwise residents should co-operate in keeping the building clean and respect the No Smoking legislation

that is in place. Car Parking

Where there is designated on site parking you may park in those spaces but you cannot reserve a particular space. Please respect disabled spaces. Refuse Storage It is your responsibility to keep the bin area clean and tidy. Please place all rubbish in bags before placing in the bins. Do not leave large items such as furniture beside the bins as this will not be collected with household rubbish. You should arrange with your local Council Waste Management Department to have these items collected. Noise When people live close to neighbours in a block they often do not realise they are disturbing others. Noise travels through floors and walls. To avoid causing a nuisance please: • Keep TV volume at an acceptable level • Keep music down to an appropriate level at all times • Fit a layer of insulation under laminate or wooden flooring • Close doors gently • Be aware of high heel shoes on wooden or tiled floors in upper level apartments Fire Alarms / Smoke Detectors Tenants should take all necessary precautions to ensure they do not pose a risk of fire in the building and be vigilant about naked flames such as cigarettes and candles. Care should also be taken to prevent the occurrence of unnecessary fire alarms by burning toast and unattended grill pans. If a fire alarm does sound in the building at any time, you should evacuate immediately. Always have an alternative escape route planned in case the nearest exit is blocked. Please use the recycling facilities that are provided

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