New Restaurant Guide

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H+K INTERNATIONAL

H+K New Restaurant Order Process Timeline & Equipment Orientation

Thank you for the opportunity to partner together on your new restaurant. We are proud to welcome you to our family and look forward to many years of working together. This packet is full of useful information to help you regarding your new store equipment package, and it will give you a good overview of what your new kitchen will look like. We have included standard equipment layouts, photos, and other information that will help you through the process of opening your new restaurant. Please keep your equipment quotation with this packet until you receive your final kitchen confirmation. This will be finalized and sent to you once you have made your final equipment selections. Freight, stainless surcharge, taxes, and installation are not included in the enclosed quotation, but will be included with your final order confirmation. Please note that these fees typically add between 15% to 30% to the total cost of your equipment order, depending upon the final details of your project.

Below is a H+K New Store timeline representing the minimum requirements to ensure a timely and successful equipment delivery.

TYPICAL TIMELINE

Main equipment order finalized (changes at this stage may

Pre- shipment site readiness verification check per McDonald’s guidelines

Main equipment site readiness verification check per McDonald’s guidelines

ACM returns electronic site readiness checklist & release

ACM returns electronic site readiness checklist & release

Initial equipment review with Market Manager

Main equip ment delivery/ install

Final payment due (net 30)

Pre- shipment delivery/ install

Approve equipment contract

Quote sent to O/O

Deposit Due

result in delays)

No later than 98 days

No later than 84 days

No later than 45 days prior to 1st shipment

30-45 days prior to restau rant opening

14-21 days prior to restau rant opening

15 days prior to 1st shipment

30 days prior to 2nd shipment

10 days prior to 2nd shipment

7 days prior to 2nd shipment

30 days after shipment (net 30)

10 days prior to 1st shipment

7 days prior to 1st shipment

(14 weeks) prior to 1st shipment

(12 weeks) prior to 1st shipment

Once again, thank you for this opportunity to partner together on your new restaurant. Please don’t hesitate to contact your Market Manager or Project Manager should you have any questions. We are here to help you. If at any time you feel that you are not getting the service you deserve, please feel free to contact us as well.

Thank you,

Doug Card VP Sales - U.S./LATAM doug.card@hki.com 214.818.3565

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