Arkansas Federal Credit Union Personal Internet Banking & Bill Pay Guide
First page
Table of contents
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Last page
Security
7
Protecting Your Information
7
General Guidelines
7
User Name and Password
7
Fraud Prevention
7
Unsolicited Emails
8
Phishing
8
Identity Theft
8
Getting Started
9
New User Registration
9
Logging In
11
Logging Off
11
Resetting A Forgotten Password
12
Home Page
14
Home Page Overview
14
Asset Summary Overview
16
Account Details Overview
17
Quick Transfer
19
Account Grouping
20
Editing a Group Name
21
Deleting a Group
21
Messages
22
Secure Message Overview
22
Sending a Secure Message
23
Transaction Types
24
Transferring Funds Overview
24
Transactions
26
Transfer Funds
26
Transfer to Member
28
Linking Someone’s Arkansas Federal Account
28
Single Transfers Between Arkansas Federal Accounts
29
Adding An External Account
30
Verifying A Personal External Account
31
Loan Payments
32
View Online Activity Overview
34
Using Filters
35
Creating or Deleting Custom Views Using Favorites
35
Canceling Transactions
36
Statements
37
eStatements
37
eStatements From Mobile App
38
eNotices
39
Card Management
40
Purchase Alerts
40
uChoose Rewards
41
Pay Bills or People
42
Payments Overview
42
Hiding or Unhiding Payees from Payment Screen
43
Creating a Payee Overview
44
Creating a Payee: Company
45
Creating a Payee: Person
47
Part 1 of 3: Choosing Payee and Payment Method
47
Part 2 of 3: Adding Payee Information
48
Part 3 of 3: Keyword (Email Only) and One-Time Activation Code
49
Creating a Payee: Bank or Credit Union
50
Part 1 of 2: Entering Bank or Credit Union Information
50
Part 2 of 2: One-Time Activation Code
52
Editing a Payee
53
Deleting a Payee
54
Scheduling Payments
55
Rush Delivery
56
Recurring Payments
58
Editing Payments
59
Skipping Payments
60
Canceling Payments
61
Setting Up eBills
62
Adding an Account
63
Editing an Account
64
Deleting an Account
65
Editing Personal Information
66
Editing Alerts
67
Categories
68
Editing a Category
69
Deleting a Category
70
Settings
71
Account Preferences
71
Security Preferences
72
Change Password
72
Change User Name
73
Secure Delivery
74
Mobile Security Preferences
75
Enabling Touch ID or Fingerprint Login
75
Enabling Passcode Authentication
77
Enabling Face ID
78
Disabling Passcode Authentication, Touch ID or Fingerprint Login
79
Alerts Overview
80
Date Alerts
81
Account Alerts
82
History Alerts
83
Online Transaction Alerts
84
Security Alerts Overview
85
Edit Delivery Preferences
85
Text Enrollment
86
Manage Contact Info
88
Themes
89
Services
90
Stop Payment Request
90
Single Check
90
Multiple Checks
93
Check Ordering
96
Reorder Checks
98
Open a New Account
99
Apply For Loan
100
Apply for a Mortgage
101
Get Insurance Quotes
102
Location
103
Branches and ATMs
103
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