Customer Loyalty Newsletter - February 2018
oNe ProFessIoNaL team
Customer Loyalty February 2018
In this issue:
IS A FANTASTIC PRODUCT ALONE ENOUGH FOR TRUE SUCCESS? ToAllWagnerEmployees -FromCodyEldridgeandBradCofield:
Cover story Is a Fantastic Product alone enough for true success?
Good Job report
Great Work! New Challenge!
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a fantasic product will only take you so. I have argued that a strategy based mainly on product differentiation; without considering other aspects of a customer’s journey, is not a robust strategy for the long run. Why?
Have questions? Call Talina Jones at extension 3216.
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