IKL Knowledge

Opera Reservations Process Manual

2015

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8.2

Close of Business

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The user will be prompted to handle any departures not checked out and should follow the appropriate processes to deal with these IMPORTANT: The user will have to verify their cash drop before closing their cashier ID Allow all five procedures to complete. If there are any issues and not all five processes run, this will need to be completed. Any urgent issues should be reported to IT helpdesk as P1

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Final confirmation should be as above.

Ensure you have all your printed reports.

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CRO Figure + Aztec Figure = Opera Payments Total

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53

Innkeeper’s Lodge

Opera Process Manual