IKL Knowledge

Opera Reservations Process Manual

2015

9. Accounts Receivable Module

Accounts

Follow the Debtor process to have a new debtor approved and contact Revenue and Sales Development Manager to set up in Opera

9.1

Crediting Payments for local Debtors (Preapproved)

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CLOSE down the Opera Dashboard by using the CLOSE button – top RHS.

Select AR from the menu icons

Select Account Maintenance and log on to cashier

A list of authorised accounts and their balances will be shown – mark the account with a x and [SELECT] A list of the individual invoices which are outstanding will be shown To show the invoices as PAID, X the individual invoices which have been paid off and press [PAYMENT] The amount will default to the total for those invoices – ensure this matches what has actually been paid Enter the payment code – typically BACS and enter in a suitable Supplement e.g. Invoice no and date paid. [POST] The invoices will now be removed from the account and the balance outstanding will have reduced

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9.2

Statements

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AR > Account Maintenance > Select the account > OPTIONS > STATEMENTS From this statement page you can print, preview, or email a statement

9.3

Reminders

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AR > Account Maintenance > Select the account > OPTIONS > REMINDERS Select the reminder letter and preview, print or email. The letter will be worded slightly differently depending on the age of the debt. To see the Aging of the debt outstanding – select AGING from the OPTIONS menu for an on screen view

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9.4

Reports

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From the Opera blue screen – MISCELLANEOUS > REPORTS

ACC13 gives a lodge total aged debt report

ACC01 gives a report of all AR activity within a range of dates

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Innkeeper’s Lodge

Opera Process Manual