IKL Knowledge

Opera Reservations Process Manual

2015

Management and Reporting

10.3

Key Reports and Troubleshooting •

From the Dashboard, select GO TO REPORTS There are 8 reports which are used frequently

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DASH01 and DASH02 both provide the most up to date list of who is checked in

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DASH03 provides details of Arrivals by name DASH04 and DASH05 provide details of Departures

DASH06 provides the Breakfast Report

DASH07 provides details of all the postings made in Opera. See the Night Audit process for balancing DASH08 provides a report of refunds and corrections made in Opera

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CONTINUED

58

Innkeeper’s Lodge

Opera Process Manual