IKL Knowledge

Opera Reservations Process Manual

2015

1.3.6

Opera System and General Information

Changing your Password

You will be given a reminder when your password is due to be changed

• • •

Click on the Change Password link at the bottom centre of the Dashboard Complete each field and click on OK to confirm your password change. NOTE – Passwords must be between 7 and 40 characters and must contain both alphabetical and numeric characters. The password cannot be the same as any of your last 4 passwords The training password and live passwords need to be changed separately.

• •

Please keep a note of your passwords as you update them.

1.3.7

Managers – Changing or Unlocking a Team Member’s Password

• • • • •

[Close] the dashboard and click on Setup followed by User Configuration

Click on Users

Click on Search to bring forward a list of all your property users

Highlight the relevant user and then click on Edit

Overtype the Password and Confirm Password fields and click on Save then OK

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If a user is locked out, they will be highlighted in pink. Click on the user so the line turns blue then click on Unlock. Overtype the Password and Confirm Password fields and click on Clear Lock You will now see that the LOCKED text has cleared so proceed and click on OK to finish

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11

Innkeeper’s Lodge

Opera Process Manual