IKL Knowledge

Opera Reservations Process Manual

2015

3.21

Reservations

How to Route Charges on the Reservation to another room (Groups)

Some Corporate Groups will require a central bill and this is handled by using a PM room. The PM room should be checked in on the arrival day. To route the accommodation to the central PM invoice, do the following steps:

• • • • •

Make a note of the room no for the PM reservation From the reservation window, select OPTIONS > ROUTING

Select the room no (usually 9000 or higher) in the Route to Room Box

In the TRANSACTIONS drop down, select ALL [ADD]

[OK] [OK] [SAVE]

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Innkeeper’s Lodge

Opera Process Manual