IKL Knowledge

Opera Reservations Process Manual

2015

4. Check In Processes

Check In

4.1

Allocating Room Numbers to Individual Reservations

Room numbers do not have to be allocated until the time of arrival; however Special requests should be allocated first. To allocate a room number for an individual booking:

•

From the dashboard window, highlight the reservation and select the drop down arrow next to the ROOM field

• •

Select an available clean room from the list [OK]

This can also be accessed from the full reservation window

4.2

Allocating Room Numbers to all Arrivals in Advance

• • • • • • • •

From the Dashboard, GO TO ROOM PLAN

Select RM ASSIGN

Select [ALL]

Select Room Types in Top box [ALL] [SEARCH]

Select [AUTO]

Check Clean Rooms and Due Out Rooms

[START]

The system will auto assign rooms. If any do not assign, then handle these individually

CONTINUED

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Innkeeper’s Lodge

Opera Process Manual