IKL Knowledge

Opera Reservations Process Manual

2015

4.3 Check In

Check In a Guest who has not paid (E.G CC Reservations)

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Amend the reservation if there is a requirement to do so e.g. if the guest needs to change room type, no of adults and children, or no of nights etc.

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Click on Check In Guest

On the Payment Method Window, note the room number and payment type – amend to the correct card and card type as shown by the arrow below if guest presents a different card On the Payment Window, [POST] amount in Opera after you have taken payment via ZONAL till and posted this to IKL Room Income [CLOSE] the billing window, once the payment is shown in Opera

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Innkeeper’s Lodge

Opera Process Manual