cts 2016 brochure FINAL.indd

the annual gathering of the most innovative minds in business and engaging academic thought leaders to further the science of service

Featuring thought-provoking insights from: A&W Canada • Agile Pursuits, a Procter & Gamble Company • Alexander Consulting • American Express • Arizona State University • Center for Services Leadership • CEB • Cisco • Deloitte & Touche • Honeywell • IBM • ISSIP (The International Society of Service Innovation Professionals • The INSIGHT Group • Mainstay Company • MAYA Design • Milgard School of Business, University of Washington – Tacoma • Mobivity • Neal Petersen, Inspirational Speaker and Author • ServiceMax • Siemens • University of Warwick • Verizon • VWR International • W. P. Carey School of Business • and more! See wpcarey.asu.edu/cts for complete, current list. compete through service where do you discover breakthrough service methodologies? how can you better leverage revenue enhancing service models? who speaks for the customer on your executive team? Don’t miss this once yearly event! October 26 - 28, 2016 • Hilton Scottsdale Resort & Villas • Scottsdale, AZ

For more information and to register, visit wpcarey.asu.edu/cts

Chairman Sponsors

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