Heritage Oaks Bank Personal Online Banking eGuide

Transactions

Stop Payment

Using Online Banking with Heritage Oaks Bank, you can initiate a stop payment request from any device. Visit Activity Center to review the status of your request. The stop payment will remain in effect for six months. Stop payment requests can only be completed for checks, not electronic transactions.

To Initiate a Stop Payment Request:

Click on the Stop Payment tab. 1. Choose request type; single or multiple checks. 2. Click on each category

header on the left to select an account, enter a check number, and choose the date of the check.

3. When entering the check amount, be sure to click Save . 4. When completed, click Send Request .

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