2005 Best Practices Study

AGENCIES WITH REVENUES UNDER $500,000

REVENUE ANALYSIS

2005

A.

% of Revenue by Source

+25% Profit

+25% Growth

Average

Commercial P&C

38.5%

39.9%

28.7%

PROFILE

Personal P&C

51.4%

48.9%

61.1%

P&C Service Fees

0.2%

0.0%

0.0%

Contingent

4.6%

2.6%

3.1%

REVENUES/ EXPENSES

Group L&H

2.0%

4.6%

3.8%

Individual L&H

2.0%

2.6%

1.3%

Investments

0.3%

0.2%

0.0%

FINANCIAL STABILITY

Miscellaneous

0.9%

1.2%

1.9%

Total Revenues

100.0% 100.0% 100.0%

Brokerage Commission Exp

1.8%

0.0%

0.6%

EMPLOYEE OVERVIEW

Net Revenues

98.2.% 100.0%

99.4%

PRODUCER INFO

70%

Average

60%

+25% Profit

50%

SERVICE STAFF INFO

+25% Growth

40%

30%

20%

% Total Revenue

10%

TECHNOLOGY

Commercial P&C

Personal P&C

P&C Service Fees

Contingent

Group L&H

Individual L&H

Investments

INSURANCE CARRIERS

3