2005 Best Practices Study

AGENCIES WITH REVENUES BETWEEN $2,500,000 AND $5,000,000

REVENUE ANALYSIS

2005

A.

% of Revenue by Source

+25% Profit

+25% Growth

Average

Commercial P&C

51.0%

51.0%

49.7%

PROFILE

Personal P&C

22.7%

19.1%

16.6%

P&C Service Fees

2.2%

5.0%

6.2%

Contingent

8.6%

7.7%

9.2%

REVENUES/ EXPENSES

Group L&H

10.4%

9.0%

10.6%

Individual L&H

3.9%

6.9%

6.3%

Investments

0.6%

1.1%

0.9%

FINANCIAL STABILITY

Miscellaneous

0.5%

0.3%

0.5%

Total Revenues

100.0% 100.0% 100.0%

Brokerage Commission Exp

2.7%

2.6%

3.1%

EMPLOYEE OVERVIEW

Net Revenues

97.3%

97.4%

96.9%

PRODUCER INFO

70%

Average

60%

+25% Profit

50%

SERVICE STAFF INFO

+25% Growth

40%

30%

20%

% Total Revenue

10%

TECHNOLOGY

Commercial P&C

Personal P&C

P&C Service Fees

Contingent

Group L&H

Individual L&H

Investments

INSURANCE CARRIERS

51