2005 Best Practices Study

AGENCIES WITH REVENUES BETWEEN $10,000,000 AND $25,000,000

REVENUE ANALYSIS

2005

A.

% of Revenue by Source

+25% Profit

+25% Growth

Average

Commercial P&C

57.3%

63.8%

53.0%

PROFILE

Personal P&C

11.8%

9.4%

16.3%

P&C Service Fees

2.2%

2.0%

3.3%

Contingent

9.8%

10.3%

8.4%

REVENUES/ EXPENSES

Group L&H

15.5%

11.6%

14.3%

Individual L&H

1.8%

2.0%

2.6%

Investments

1.0%

0.8%

1.4%

FINANCIAL STABILITY

Miscellaneous

0.6%

0.2%

0.6%

Total Revenues

100.0% 100.0% 100.0%

Brokerage Commission Exp

3.2%

4.6%

4.2%

EMPLOYEE OVERVIEW

Net Revenues

96.8%

95.4%

95.8%

PRODUCER INFO

70%

Average

60%

+25% Profit

50%

SERVICE STAFF INFO

+25% Growth

40%

30%

20%

% Total Revenue

10%

TECHNOLOGY

Commercial P&C

Personal P&C

P&C Service Fees

Contingent

Group L&H

Individual L&H

Investments

INSURANCE CARRIERS

83