2005 Best Practices Study

AGENCIES WITH REVENUES OVER $25,000,000

REVENUE ANALYSIS

2005

A.

% of Revenue by Source

+25% Profit

+25% Growth

Average

Commercial P&C

61.3%

53.4%

59.3%

PROFILE

Personal P&C

7.1%

7.5%

7.1%

P&C Service Fees

2.3%

0.0%

3.1%

Contingent

8.8%

10.0%

9.5%

REVENUES/ EXPENSES

Group L&H

16.3%

26.5%

14.9%

Individual L&H

0.8%

0.8%

1.9%

Investments

1.7%

1.7%

2.2%

FINANCIAL STABILITY

Miscellaneous

1.8%

0.1%

2.0%

Total Revenues

100.0% 100.0% 100.0%

Brokerage Commission Exp

4.0%

6.9%

6.3%

EMPLOYEE OVERVIEW

Net Revenues

96.0%

93.1%

93.7%

PRODUCER INFO

70%

Average

60%

+25% Profit

50%

SERVICE STAFF INFO

+25% Growth

40%

30%

20%

% Total Revenue

10%

TECHNOLOGY

Commercial P&C

Personal P&C

P&C Service Fees

Contingent

Group L&H

Individual L&H

Investments

INSURANCE CARRIERS

99