RAC Legal & Motor Claims

Legal and motoring advice helpline

Injury and rehabilitation

We’ll provide a specialist Personal Injury Solicitor to support drivers and their passengers with their claims and the provision of medical help such as physiotherapy, scans and consultant appointments. We put the customer at the heart of the process – focusing on compensation and also their rehabilitation to ensure they return to full health as quickly as possible.

We ensure our solicitors start a conversation with the other party rather than an adversarial exchange. With this approach they continue the collaborative process in order to establish, assess and meet the customer’s ongoing rehabilitative needs. We will not charge for this service or make a deduction from the customer’s compensation. Your customer keeps 100% of their compensation. This service is also supported by Lyons Davidson solicitors.

We also provide 24 / 7 telephone-based advice on any private law matter in the UK, such as:

RAC’s Legal Advice service is designed to help customers through difficult and often stressful legal situations. We have a team of professionals offering 24/7 telephone based advice and practical support on a range of private law matters. Our legal advisors provide advice on so much more than just motoring related issues, which will benefit Towergate customers needing these services.

P Motoring issues P Family Law

P Employment disputes P Wills and all associated documents i.e. Trusts P Disputes on personal injury

P Consumer contractual disputes P Property sale/purchase disputes P Residential / neighbourly disputes P Probate and Estate Administration

Motoring prosecution defence and contract disputes

With over 20 legally qualified professionals, we provide assistance to over 80% of callers without the need for them to engage the services of a solicitor to resolve disputes of this nature.

A full time trainer and quality assurance manager support the teams, ensuring they are up to date on legal matters.

When a solicitor is required, the costs will be covered under the Towergate Insurance policy. RAC will provide a specialist Solicitor to support drivers with their legal defence and customers with their contract disputes. 1. Motoring prosecution defence claims are supported by Slater Gordon Lawyers.

2. Contract dispute claims are supported by Lyons Davidson Solicitors.