Chivas Performance Guidelines v.Jun 2018

Chivas Brothers Values & Competencies cont.

Motivates, leads and develops others to achieve their goals and realise their potential

Leadership

Team Spirit

An effective team player who recognises the contribution of others

Team Work

WE ARE ONE TEAM WHERE EVERYONE MATTERS

Communicates relevant information openly and accurately using the most appropriate channels

Communication

Interpersonal Skills

Professionally and consistently interacts with all people

Professionalism

Customer Focussed

Understands customer’s needs and always delivers a quality service

A SUPERIOR BLEND OF QUALITY AND SERVICE

Delivers excellent results through effective planning and organisation

Delivering Results

Takes personal responsibility for and adheres to Quality, Safety, Health & Environment Regulations

Doing things Safely

Makes decisions using sound judgement and analytical skills

Problem Solving

Flair

Creativity & Innovation

Thinks creatively and challenges the norm to make positive changes

WE ALL HAVE IDEAS TO CONTINUALLY IMPROVE

Explores boundaries and takes the initiative to make improvements

Continuous Improvement

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