Chivas Performance Guidelines v.Jun 2018

Chivas Brothers Values cont.

Value – Flair:

Competency – Problem Solving

What is Problem Solving within Chivas Brothers? Makes decisions using sound judgement and analytical skills

Behaviours • Deploys a range of techniques to problem solving • Can identify and suggest the best solution to the problem based on facts, figures & logic • Identifies risk of recommended solutions & propose ways to manage those risks • Can make responsible decisions or knows when to involve management to support decision-making where needed • Encourages others to propose solutions • Communicates in a Greenline way inspiring Clarity and Commitment using the key skills of Hear, Enquiry, Acknowledge and Straight Talk • Questions and challenges others to ascertain the facts of a problem or solution

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