Chivas Performance Guidelines v.Jun 2018

Chivas Brothers Values cont.

Value – Flair:

Competency - Continuous Improvement

What is Continuous Improvement within Chivas Brothers? Explores boundaries and takes the initiative to make improvements

2. Attached Behaviours • Understands the need for and positively strives to continually improve everything they do • Maintains a positive attitude if ideas or suggestions are not taken forward. • Enables CI conversations through communicating in a Greenline way inspiring Clarity and Commitment using the key skills of Hear, Enquiry, Acknowledge and Straight Talk • Positively encourages and helps others to formulate and submit their suggestions and ideas • Is constructive and inspiring in the way that they identify areas for improvement • Is sought out by other areas of the business for their willingness and positive approach to challenging the norm and offering suggestions

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