Chivas Performance Guidelines v.Jun 2018

3. Looking Back Meeting cont.

Stakeholder Feedback cont.

How should feedback be given?

In Chivas Brothers we use the “Greenline”methodology in all our interactions - including when feedback is shared with you by your Line Manager.

All of our employee’s attend our Spirit of Leadership interactive session to learn how we ensure great interactions by taking the Greenline approach. If you have not yet attended the course you can view available sessions via Chivas CASK or contact a member of the Employee Development Team

Who decides who feedback should be requested from?

You and your Line Manager should agree a list of no more than 5 key stakeholders. The Line Manager will then make the final decision as to who they will seek feedback from.

When should the stakeholders be contacted?

It is useful to gain agreement from key stakeholders well in advance of them providing feedback – Line Managers are encouraged to do this at mid-year review, but there may also be occasions when it is entirely appropriate to do this at the beginning of the new performance year. Making the request early gains commitment from the stakeholder and also helps them manage the number of requests they agree to.

Who should request the feedback?

The Line Manager should request feedback from the stakeholders on behalf of the employee.

Who should the feedback be returned to?

The form should be returned to the Line Manager who requested the feedback.

Contents page

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