Legal Seminar, Denver, CO

NMLS 1.0 Call Center

• Personnel Clearances – Tier I: Contractors, company clearance – Tier II: Contractors, CFPB clearance – RUG Team: CSBS employees, CFPB clearance • Confidential data management – PII submitted via secure email and/or fax

• Faxes now going directly to Box • Emails viewed within Salesforce

NMLS 2.0 Call Center

• Personnel Clearances – Tier I: Contractors, company clearance – Tier II: Contractors, CFPB clearance – Tier III: Contractors, CFPB clearance • Confidential data management – PII entered directly into NMLS 2.0 and associated with individual