First Financial Bank Online Banking Guide

Commercial

Token Process

What are Tokens?

Tokens are security devices that add another level of security when making wire transfer requests. There are two types of tokens: hardware tokens and software tokens. First Financial Bank will issue, register and mail a hardware token to each user authorized to approve Wire Transfers initiated through Online Banking. iPhone or Blackberry users with wire transfer approval authority can download a software token from the App world. The application is called VIP Access. All tokens must be registered with First Financial Bank. If you download a software token, you must provide First Financial Bank with the Credential ID. Once the Credential ID is registered you can begin approving wires using the VIP Access app. The VeriSign VIP app will generate a six (6) digit number every 30 seconds.

Using Tokens:

After completing the steps to send a Wire Transfer or International Wire Transfer, the user with approval authority can review wire details before clicking Approve. When the window prompts you to confirm the transaction, click OK. Then the following window will appear:

The first time a token is used, the dialog box will require you to enter two consecutive numbers. Enter Security Code 1, wait 30 seconds for a new number to appear on the VIP access app, and key the second number in the Security Code 2 field or turn the hardware token off and on to generate the second code. The Security Code keyed must match the numbers expected by our Online Banking system in order for the Wire Transfer to successfully transmit. The Wire Transfer will not transmit without a successful match. For assistance with your token, contact Treasury Management at 877‐627‐7201.

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