Corporate Interview Blueprint

BEHAVIORAL INTERVIEWING

Evaluating Answers To help evaluate answers, we use the STAR method. The STAR method is a mnemonic device to help make sure that candidates’ answers are thorough. You will want to make sure the answer to each behavioral-based question contains a specific situation, action and result. S/T: The Situation or Task—What was the specific situation or task in the past? A: Action—What exactly did they do to address the situation? R: Result—What was accomplished? What did they learn? What would they do differently? Don’t worry. Most people will not give you all of this information with one question. You will need to ask probing questions to get a complete answer. One behavioral interviewing question could require several follow-up questions. Examples of follow-up questions: —Take me back to the beginning of the situation. How did it start? —What was going through your mind at the time? —What was your reaction? —What did you do? What did you say? —How did it all turn out? —What obstacles did you face? When you listen to their answers, it is important to assess and evaluate what they are telling you and if it is applicable to the types of behaviors you are looking for in the role. Listen for: —Preferred functional competencies. —Specific behaviors and demonstrated results. —Logical judgment and thought process. —Honesty and sincerity.

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