© 2015 National Skill Set For Effective Case Management in AUS & NZ: Skills Workbook

12.

(a) List the four (4) key questions that are critical to the assessment process. (b) Explain the purpose and rationale for each listed question.

13. (a) Describe how you would collect and record evidence relating to the client’s perception of their current quality of life.

(b) List the tools you would use to collect this information. (c) Explain why this information is necessary for care planning.

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National Skill Set for Effective Case Management Workbook

Chapter Two