© 2015 National Skill Set For Effective Case Management in AUS & NZ: Skills Workbook

CHAPTER THREE: STANDARD TWO – PLANNING

NATIONAL KEY SKILL SET CHECKLIST Standard 2 Planning Advocacy Care Planning and Goal Setting Case Conferencing Communication Cultural Sensitivity Documentation Financial Acumen Interviewing and Assessment Monitoring, Review and Evaluation Networking and Collaboration

REFLECTIVE PRACTICE EXERCISES

Applying the principles of reflective practice (i.e. self awareness, critical thinking and analytic ability), please identify a client group and/or client to complete the following exercises:

1. Provide one (1) example of when you would put into practice the following key skills within the Planning phase.

(a) Advocacy

(b) Care Planning and Goal Setting

(c) Case Conferencing

(d) Communication

(e) Cultural Sensitivity

45 45

National Skill Set for Effective Case Management Workbook

Chapter Three