© 2015 National Skill Set For Effective Case Management in AUS & NZ: Skills Workbook

14. (a) During the Planning and Implementing (Care Coordination) phase, list the key information you may provide to the: (i) client (ii) key stakeholders. (b) State the sources for this information. (c) Explain the rationale and purpose for the provision of this information to the: (i) client (ii) key stakeholders. (d) List any agency/program guidelines that you are required to adhere to during this process.

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National Skill Set for Effective Case Management Workbook

Chapter Three